Product catalogue
SAAS-003HAMMER 360° SaaSSaaS Module
Ticketing Platform
A ticketing platform for tracking requests, support issues, maintenance items and operational tasks with clearer status visibility.
Commercial structure
Built as a product, quoted as a system.
Ticketing Platform gives teams a structured place to capture, assign and monitor operational requests. The module supports ticket management, status tracking, admin workflow and reporting so issues are less likely to disappear in chat threads. It is useful for estates, clubs, internal teams, support desks and service environments.
Status tracking
Admin workflow
Operational reporting
Frequently asked questions
Who is Ticketing Platform best suited for?
Ticketing Platform is best suited to organisations that want a focused software module inside the wider HAMMER 360° operating system. The scope is intentionally productised so it can be selected, quoted and delivered without being hidden inside a vague package.
What is included in SAAS-003?
SAAS-003 includes Ticket management, Status tracking, Admin workflow and Operational reporting. Any extra requirements can be scoped separately so the core product remains clear for quoting, proposals and delivery.
How does this connect to the wider HAMMER 360° ecosystem?
It can be quoted on its own or selected alongside related HAMMER 360° products when a larger solution is required. That keeps the scope transparent for the client while still allowing the work to connect into websites, CRM, proposals and future platform experiences.